Lil' Mama Frequently Asked Questions


Frequently Asked Questions
  • Placing orders with Lil’ Mama
  • Payment Methods
  • Shipping
  • Lil’ Mama Return, Exchange and Refund Policy
  • Sizing
  • The A-List
  • Gift Vouchers
  • Privacy & Security
  • Miscellaneous
  • Wholesale Enquiries
  • Feedback, Comments or Suggestions
  • Need More Help?


    • How can I be sure your product really is “Australian Made”?

    On all Lil' Mama garments you will find the official Australian Made green and gold kangaroo logo, assuring you that everything we make is done here on Australian shores. This trademark gives each customer confidence that the products carrying the mark meet the legislated criteria for Australian Made. It's a mark of premium quality and integrity. For more information on the Australian Made Campaign please go to www.australianmade.com.au
     
    What is the Wish List used for?

    A wish list is used to save items you that you like or want to purchase at a later time. This can also be used as a form of registry by allowing another member to view your “Wish List” logging in with your email address and password. It’s perfect for a birthday or Christmas list to give your friends and family. The wish list does not hold inventory. If an item sells out it will be removed from your wish list. To create a “Wish List” you must be a member.
     
    What is “Mama’s Matches”?

    Mama’s Matches is simply a way of us assisting you with styling your potential purchases. Mama’s Matches will constantly be updated letting you know what pieces we recommend compliment other styles in the collections. As the founder of Lil’ Mama, Mama’s Matches are a way for Mama to recommend her favourite items and combinations. If you would like a more personalized service or have any questions about how a garment might fit you, please feel free to email us at styleme@lilmama.com.au with your query.
     
    Do you have a catalogue?

    Due to the constant introduction of new styles it is impossible for Lil’ Mama to provide an up to date paper based catalogue at this time. We also feel that this has a positive effect on helping to reduce paper wastage as we are also a company that takes the welfare of our environment seriously.
     
    Do you offer gift wrapping?

    Sorry, Lil’ Mama does not offer gift wrapping at this time.
     
    Do you have any stores?

    Lil’ Mama is primarily an online boutique. In the future we may add selected boutiques.